A team ready to meet your needs

Conciergerie Office de Tourisme - equipe accueil Destination Alb.jpg
Do you have a question? Do you need a document? Are you planning a guided tour or a group stay? Are you organising your next holiday? Are you looking for a tailor-made offer for a weekend getaway? There are so many things we can help you wihth. Contact us at the Albi Tourist Information Centre. A team of 15 is committed to helping you, whether you’re on holiday, you live in Albi, you’re a professional or a partner.

WELCOME / INFORMATION / TICKET OFFICE

Reception, wifi, passes, tickets, shows, guided tours, shop
A single number: 00 33 5 63 36 36 00
One email: accueil@albitourisme.com

Summer Time
Monday to Saturday: 9:00am - 18:30pm
Sunday 9:00am - 17:30pm
Closed on 1st January, 1st May, 1st November and 25th December

PREPARE YOUR HOLIDAY, YOUR STAY IN ALBI

We can send you documents in advance to facilitate your future stay in Albi. We also offer personalised rendez-vous's to listen to your needs and recommend accordingly.
 Laura Besseyre, Agnès Vervaeke, Fabienne Feo, Alexandra Lazanas, Isabella Burd
Tel: 00 33 5 63 36 36 00 - email accueil@albitourisme.com

PERSONAL WEEK-END OFFER FOR 2 PEOPLE, FAMILY OR FRIENDS

We can help organise your weekend trip to Albi. Benefit from a tailor-made offer including accommodation with breakfast, restaurants, activities, visits ...
Chloe Chataigner - Océane Trémolières
Tel: 00 33 5 63 49 16 45 – email groupes@albitourisme.com

GROUP ORGANISATION AND RESERVATION

We can organisation guided tours fro groups, with all-inclusive programmes for a day or longer stay in Albi. We provide free quotes. 
Chloe Chataigner - Océane Trémolières
Tel: 00 33 5 63 49 16 45 – email

COMMUNICATION PROMOTION

We ensure the relay of information, the visibility of the Albi's offers and participate in making the destination more well known: editions, press receptions and digital communication are part of our Tourist Information Centre’s missions.
Fabienne Lazo  Tel : 00 33 5 63 49 48 87 - mail 

COMMUNICATION - RELATIONSHIP

Disseminate the information, the visibility of the Albi's offers, publishing(leaflets), web site, social networks, Apidae database 
Fabienne Lazo, Caroline Dubet and Julien Estrada
Tel : 00 33 5 63 49 48 87 - mail

QUALITY APPROACH

By choosing NF certification, the Tourist Information Centre is committed to ensuring quality service, in a quest for continuous improvement.
Françoise Lepain
Tel: 00 33 5 63 49 48 79 – email

MANAGER

Stéphanie Tonon
Tel : 00 33 5 63 49 48 75 - email

Together we work for the City of Albi, with the best welcome, our objectives are:

  • facilitate the planning of your visit to Albi,
  • organize your visit and your stay whether you are in groups or individuals,
  • reserve great offers for you
  • together with you, create the visit and the stay that suits you and fits your budget,
  • offer a souvenir in the boutique for you to bring back from the Episcopal City