The Albi Tourist Office has joined the network of 600 Tourist Offices marked in France since December 1, 2020, including 106 in the Occitanie region in order to guarantee both the excellence of the welcome and the services developed by the service providers. tourist.
Jean Godet, chairman of the "Quality" commission of ADN Tourisme underlines in an article the importance of the commitment of Tourism establishments to stand out and develop responsible, sustainable and quality tourism to improve the feedback from the experience and customer satisfaction.
"In an extremely competitive market and while the crisis has accelerated the evolution of customer expectations", the Albi Tourist Office wishes to engage more with its service providers and support them in obtaining the Quality Mark. Tourisme Occitanie Sud de France to gain notoriety and promote our destination. You will thus join the 1393 tourism professionals already involved in the process.
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Led by the Occitanie region, support is provided by the Tourism Department and the ADOCC Economic Development Agency.
https://qualite-tourisme-occitanie.fr/ in order to know all the modalities related to the quality approach and the different steps to be taken in a very simple way:
1. Contact Valérie Ruelle on 04 67 22 84 16
2. Check eligibility for the project (not all sectors are concerned)
3. Prepare with the dematerialized workshops (16/11, 25/11, 02/12, 14/12 from 9:30 a.m. to 12 p.m. and from 14 p.m. to 16 p.m.)
5. Get audited
6. Receive results
As a result and to enter into the active process, Françoise LEPAIN, Quality Animation Manager of the Albi Tourist Office answers all your questions about the different stages to be taken, the interest and the advantages offered by the Brand and you sheds light on the understanding of the frame of reference