Tourism institutions

Albi

Office de Tourisme Albi

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Albi Tourist Office

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Farm. Opens tomorrow at 09:30 p.m.

The Albi Tourist Office welcomes you to the heart of the historic center, opposite the imposing Sainte-Cécile cathedral and a stone's throw from the Toulouse-Lautrec museum.

The whole team is mobilized to guarantee you the best welcome.
Welcome to the Albi Tourist Office!
Our goals :
Organize your visit and your stay, whether you are individuals or groups
Facilitate the planning of your discoveries
Share our tips
Create the Albigensian experience that suits you
Offer, in our Destination Albi shop, the souvenir that you will bring back from the ideal Albigensian Episcopal City
Provide a ticketing corner in the city center. Reception, information, ticketing, advice on stay, city pass

Albi Tourisme is:
– a boutique area
– a travel agency for organizing your guided tours, days, stays for groups and also for individuals.

Further information) :

The tourist office does not have accessible toilets.
The nearest disabled toilets are located in the cathedral car park (250 m from the tourist office).

Voucher

Gift ideas: “The trips of Cécile and Henri”: all-inclusive weekend packages to treat yourself to a city break in the heart of the Episcopal City – Sales department 05 63 49 16 46

Sustainable tourism

The Destination's brochures are available for reading online and for download.
City tourist passes are now available in digital or dematerialized format.

Tips and Suggestions

Albi City pass: €15 – Good deal including 1 entry to the Toulouse-Lautrec museum + 1 entry to the Grand Choir of the Cathedral + numerous prices for visits.
>> All information and online reservations on albi-tourisme.fr

We speak: English, Spanish, French, Italian, Greek

Opening

In order to view the different information, you can use the navigation arrows placed to the right of the table.

Opening hours from September 01 to October 31, 2024
Monday	Open from 09:30 a.m. to 18 p.m.
Tuesday	Open from 09:30 a.m. to 18 p.m.
Wednesday	Open from 09:30 a.m. to 18 p.m.
Thursday	Open from 09:30 a.m. to 18 p.m.
Friday	Open from 09:30 a.m. to 18 p.m.
Saturday	Open from 09:30 a.m. to 18 p.m.
Sunday	Open from 10 a.m. to 17 p.m.

Open November 1st from 10am to 17pm

Opening hours from November 01, 2024 to March 31, 2025
Monday	Open from 10 a.m. to 17 p.m.
Tuesday	Open from 10 a.m. to 17 p.m.
Wednesday	Open from 10 a.m. to 17 p.m.
Thursday	Open from 10 a.m. to 17 p.m.
Friday	Open from 10 a.m. to 17 p.m.
Saturday	Open from 10 a.m. to 17 p.m.

Opening hours from April 01 to June 30, 2025
Monday	Open from 09:30 a.m. to 18 p.m.
Tuesday	Open from 09:30 a.m. to 18 p.m.
Wednesday	Open from 09:30 a.m. to 18 p.m.
Thursday	Open from 09:30 a.m. to 18 p.m.
Friday	Open from 09:30 a.m. to 18 p.m.
Saturday	Open from 09:30 a.m. to 18 p.m.
Sunday	Open from 10 a.m. to 17 p.m.

Opening hours from July 01 to August 31, 2025
Monday	Open from 09 p.m. to 18:30 p.m.
Tuesday	Open from 09 p.m. to 18:30 p.m.
Wednesday	Open from 09 p.m. to 18:30 p.m.
Thursday	Open from 09 p.m. to 18:30 p.m.
Friday	Open from 09 p.m. to 18:30 p.m.
Saturday	Open from 09 p.m. to 18:30 p.m.
Sunday	Open from 09:30 a.m. to 17:30 p.m.

Exceptional Closure(s)

01/01/2024
01/05/2024
11/11/2024
25/12/2024

Admission fees

Further information) :

Albi City pass, tourism pass: €15
Guided tour Episcopal city: €14
Guided tours summer program from 7€

Free

Services

Equipments

Services

Home animals

Animals are accepted

Accessibility

Adapted service: Services adapted for hearing impairment, Services adapted for mental impairment, Independent wheelchair access, Hard surface, Level path, Clear circulation area, Accessible entrance, Furniture/reception counter adapted for people in wheelchairs rolling, Site, fully accessible building, Adapted to electric FTT, Services adapted for motor disabilities, Magnetic loop available at reception, Presence of pictograms and/or simplified visuals of adapted signage (texts/images), Aware reception staff welcoming people with disabilities

Hearing impairment

A hearing aid system (magnetic loop) is available and works permanently at the reception of the tourist office.

Physical disability

An accessible entrance, on one level (rue Mariès)
The doors open automatically
The path is on one level in the reception area.
Presence of a counter suitable for people in wheelchairs.
Several seating areas available in the reception area.

Visual impairment

A visit guide written in large print is available at the reception of the tourist office and can be lent.

The tourist brochures are presented in a clear way, being associated with pictograms.

An audio tour of the city of Albi in the form of 8 podcasts is available for free download on the website. The brochure with integrated QR codes is also available for self-service at reception.

A reception desk is located directly near the entrance.
Walls, doors and floor are in contrasting colors
A warning strip is present at the exit door at Place Sainte-Cécile with contrasting nosings.

Mental handicap

The self-service documentation is presented in a clear manner, classified by theme and geographical sector.
The different categories are identifiable thanks to the text/image association.
A visit support in easy to read and understand is in progress.