The City of Albi and the Tourist Office affirm a tourism policy, which is based on a major heritage and cultural offer, a strong economic issue for the city which must be able to rely on structured, organized, ambitious and reinforced tourism. The Tourist Office ensures excellent tourism and is committed on a daily basis.
Our labels and rankings
1
Category 1 classification for a welcome of excellence
- 4 public service missions : reception, information, tourism promotion, coordination of local tourism stakeholders.
- 1 marketing mission tourism products
The Albi Tourist Office renewed its classification in category 1 for 5 years on June 22
2023. This classification is the only one which allows the classification of the commune of Albi as a “resort
tourism” and which corresponds to excellence in terms of welcoming tourist customers.
2
Tourism Quality Certification: a daily commitment
- a welcome custom
- an information clear and precise
- competent staff andyour disposal
- free access to Wireless
- of informations tourist adapted on demand
- the measurement of the customer satisfaction
3
Tourism and Handicap Label
- Primary objective : tourism for all
- A response to the demand of people with disabilities to be able to choose their vacations and leisure activities in complete freedom, and to be guaranteed full accessibility to the equipment and services offered.
The Tourist Office is the winner of the National Accessible Tourism Trophy in 2024.
3
Atout France registration of our Incoming Travel Agency
- Local tourism organization registered by ATOUT France in the register of travel and stay operators n°IM0081100010.
- Civil liability insurance taken out with AXA assurances – n°1074425310103 – 56 rue de la Victoire 75308 Paris cedex 09.
- Financial guarantee provided by the APS
4
French Tourism Label
- Anchor Albi like a dog friendly destination.
- Welcoming tourists and their owners by advising them on accommodation, outings, and telling them what to do when visiting places, etc.
Since 2022, we have been adhering to the “Toutourisme” approach initiated by the Troyes Tourist Office in 2007.
5
Grand Site Occitanie, South of France
- Albi and the Tarn Valley are one of the 41 Grands Sites Occitanie Sud de France and one of the 3 in Tarn.
- Between heritage and nature, a complementary attractiveness of our two territories
Best-of
1st prize for the 2024 National Accessible Tourism Trophy
Albi was nominated for this prize National Accessible Tourism Trophy 2024 in the Tourist Office category with our colleagues from:
A 1st prize won by the Albi Tourist Office!
Our product lines, our brochures
Visit and discovery products for groups, for the curious and lovers of individual thematic guided tours, to meet consumer expectations such as the Albi City pass, stay products inlaid with the image of the richness of his territory
Our social media strategy
The social networks of the Albi Tourist Office provide real-time information on events, exclusive offers and local suggestions to enrich your tourist knowledge as much as possible! There are also beautiful visuals shared by our visitors about the destination and video for guaranteed immersion.
Follow us to stay connected to your favorite destination:
- Destination Albi on Facebook
- @albitourism Our Instagram -
- @albitourism on TikTok
- Albi Tourist Office on Youtube
Our promotion and communication networks
The Tourist Office works in close collaboration with the City of Albi, Tarn Attractiveness at the departmental level, the CRTL et Great Sites Occitanie, South of France on a regional scale. Albi and the Tarn Valley are one of the 42 Grands Sites Occitanie Sud de France.
The Tourist Office promotes Albi through its partnership in the Destination Contract alongside Toulouse, Toulouse Airport, Montauban, Carcassonne, Auch, Tourisme Gers, and Tourisme Ariège. These destinations in the South-West, 1 hour from Toulouse, aim to strengthen the attractiveness of the territories and collectively drive promotional actions on foreign markets, Spain and Germany in particular. The objective of this tri-partite contract (CRTL, Atout France, OT) is part of a desire to go beyond the vision of short urban stays and establish a model of sustainable tourism development by coupling the urban offer and the offer of surrounding sites
